Shipping & Returns

Updated on:

Shipping

Processing Time: Orders are processed within 1-2 business days.

Shipping Time: Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

Shipping Rates: Rates vary based on location and selected shipping method.

Tracking: You’ll receive a tracking number via email once your order has shipped.

International Shipping: Available for select items. Delivery times and costs may vary.

Customs and Duties: International orders may be subject to additional customs fees, duties, or taxes, which are the buyer’s responsibility.

RETURN SHIPPING

If you need to return a product, kindly ensure it is securely packaged. We recommend using trackable shipping to ensure your return reaches us safely. No refund will be issued for items lost or damaged in return shipping. Please note that return shipping costs are the buyer’s responsibility. Shipping costs are non-refundable.

Contact Information

If you have questions regarding any of our policies, please get in touch with us at:

ZELBEAUTY
Email: zelbeautystore@gmail.com
Phone: +27 60 914 88 51

 

By continuing to use this site and our services you agree to our terms and policies.